Privacy policy

This Privacy Policy was issued on December 1, 2021.

1) Personal data that you provide to us

A. Register

When you register on the Be Beep.me Platform we collect information about you, including but not limited to your name, email address, your mobile phone number, information about your vehicle (for Service Providers). Also Be Beep.me Platform can also collect your photo.

We process your personal data for registration purposes, to provide you with membership benefits and to inform you about our services and other benefits or opportunities associated with your membership in Be Beep.me platform.

B. Your use of the Be Beep.me Services

When you use the Be Beep.me Service, we process your personal data in order to provide you with the best possible service and experience. This personal data includes personal identification information, contact information, location information, vehicle data and other vehicle information (for Drivers) and ratings of Service Users/Service Providers.

We are the controller in the processing of personal data when Service Providers use the Be Beep.me Platform, but we are also common handlers in the processing of personal data with Service Providers when Service Users use the Be Beep.me Service. What happens if you don't give us your data? In order to be able to use the Be Beep.me Platform and to identify you so that we know that it is you and not someone else, we need your personal data. Otherwise, it is not possible to use the Be Beep.me Platform.

In order to be able to use the Be Beep.me Platform and to identify you so that we know that it is you and not someone else, we need your personal data. Otherwise, it is not possible to use the Be Beep.me Platform.

2) Purpose of data use

Generally, we process your personal data if this processing is necessary in order to pursue a legitimate business interest. We may process your personal data if required by law. We may also process your personal data if the processing is necessary in order to protect your vital interests. If we process your personal data based on our legal notice or in order to protect your vital interests, we will inform you about it.

We only use personal data that is necessary for a specific purpose and we always try to limit the processing of personal data in relation to what is necessary for this purpose. The purpose of processing your personal data is to register on the Be Beep.me Platform and use all its benefits.

By accepting the Terms of Use of Be Beep.me, you conclude a contract with us. We process your personal data for the purpose of concluding and executing that contract.

In addition to this, we may process your personal data in order to send you a newsletter with information about special offers of Be Beep.me. When we send a newsletter, we will do so either on the basis of your consent or relying on our legitimate interest.

3) Legitimate interest of the operator

In order to achieve our business purpose, we process your personal data on the basis of legitimate interest. Of course, we only do this if your interest or your fundamental rights and freedoms do not outweigh our legitimate interest. We use the legitimate interest in order to:

• Maintain your user account, respond to your requests and possible complaints;
• Promote and place our products and services;
• Protect the rights, property or security of Be Beep.me, our members, or other persons;
• Protect our business and support our members, partners and colleagues;
• Identify and prevent fraud and other illegal actions;
• Tested and developed new services and products or improved existing ones.

At any time, you may object to such processing of your personal data based on our legitimate interest by sending an email to: support@ be beep.me .

4) Access to personal data

Your personal data is shared internally Be Beep.me, during the maintenance process Be Beep.me Platforms. We may also share your personal information with the following recipients:

• Subcontractors, external consultants, lawyers, accountants, commercial banks, and other third parties, such as:
  • Cloud services, hosting services, infrastructure and support;
  • Chatbot;
  • Advertising and marketing service providers.
• A newly established entity or entity acquirer of ownership of Be Beep.me, if Be Beep.me involved in a merger, purchase, sale of shares or other status change;
• To any other recipient, if we are notified under the law or on the basis of a court decision;
• To any other recipient when reasonably necessary, e.g. in case of danger;
• If you are a driver, your personal information is disclosed to passengers whose account you have accepted; passengers whose rides have been realised and who may have forgotten any of the things in the vehicle or to resolve a dispute between said passengers and drivers. Passengers will see the driver's name, vehicle, phone number, photo and geolocation data. Passengers also see the personal data of this driver in the confirmation.

All recipients are obliged to take appropriate technical, organizational and personnel measures to protect your personal data and your rights Be Beep.me has signed personal data processing agreements with all recipients.

5) Transfer of personal data to other states

Personal data may be transferred without any safeguards required to third countries when they are transferred to countries located in the EU, countries signatory to Convention 108 and countries identified by the European Union to provide an adequate level of protection. For example, we send your personal data to Germany for storage.

If the personal data are transferred to a non-EU country (Austria and France) or to a country that is not a signatory to Convention 108 or to a country determined by the European Union to provide an adequate level of protection, Be Beep.me applies appropriate safeguards (e.g. signed contractual clauses).

6) Storage period

Be Beep.me keeps your personal information for the duration of your membership Be Beep.me and thereafter for a certain period of time to allow members to recover orders should they decide to renew membership and analyze data for your own business within Be Beep.me. For more information about where and for how long your personal data is stored, as well as for more information about your rights to erasure and data portability, please contact us at the following e-mail address: support@ be beep.me .

7) Data Integrity

We will take reasonable steps to ensure that the personal data we process is reliable for the use for which it is intended, accurate, complete and current. You are responsible for the accuracy of any personal information you provide to us. We will make reasonable efforts to maintain the accuracy and integrity of the personal data obtained and to update it as necessary.

8) Security of personal data

Be Beep.me takes appropriate security measures to protect your personal data from access and insights that are not authorized by the application of this Notice.

We carry out appropriate physical, procedural, technical, organizational and personnel measures in order to achieve the appropriate level of protection of your personal data processed by us Be Beep.me applies the best industry standards in data protection. Protection refers to the loss, use contrary to purpose, unauthorized access and insight, alteration and destruction of that personal data. However, no security measure can guarantee that personal data will be 100% protected, but Be Beep.me at any moment its Controlled processes and with high responsibility constantly improve all security measures in order to protect your personal data.

9) We knowingly do not collect data from minors under 16 years of age

Be Beep.me Platform is not intended for minors under sixteen (16) years of age. We knowingly do not collect personal data from minors below this age and will delete any data that is subsequently determined to be the data of a minor under 16, unless we have obtained consent from the parent or guardian of such minor to collect his/ her data. In the event that a parent or guardian believes his/her child has provided information to Be Beep.me wants that data to be removed or corrected, please contact Be Beep.me at the following email address: support@ be beep.me .

10) Your rights

You may exercise certain rights under Be Beep.me in relation to the personal data we process about you. At any time, you can apply for the exercise of these rights.

You have the following rights:

Information: the right to be informed about how we process your personal data (this right is fulfilled by giving access to this Privacy Notice);

Access: the right to request access to all your personal data that we process from us. If you submit the request electronically, the information is provided in the commonly used electronic form, unless you request a different submission;

Correction/Supplement: the right to request that incorrect or incomplete personal data about you be rectified without delay. Please let us know if you change this personal information or if you learn that any personal information we hold is incorrect or incomplete;

Deleting: the right to request that your personal data be deleted without delay (subject to restrictions imposed by law);

Restriction: the right to request restriction of the processing of your personal data in certain situations;

Objection: the right to object to specific processing of personal data. This includes direct advertising, processing for scientific or historical research purposes or for statistical purposes.

Transference: the right to require us to transfer this data to another company, if the processing is based on consent or on the basis of a contract and the processing is carried out by automated means.

You can exercise your rights at no additional cost by sending it to the following e-mail address: support@ be beep.me . We will respond to your request as soon as possible and no later than 30 days from the date of receipt of the request. In case of complexity or a large number of requests, it is possible that we will need an additional deadline to respond to the request. This period cannot be longer than 90 days and we will inform you in particular. If, for some reason, access to the exercise of your rights is denied, Be Beep.me will provide an explanation of why this occurred.

If you believe that you have been denied any of the above rights or you believe that we are somehow processing your personal data in breach of the law, please contact us at the following e-mail address: support@ be beep.me . You may lodge a complaint with the Commissioner for Information of Public Importance and Personal Data Protection at any time.

11) Consent and withdrawal of consent

At any time, you may withdraw your consent to the processing of your personal data that you have given us. We will respond promptly and stop the processing of that personal data. This right is free. Request to withdraw your consent can be sent to us at the following e-mail address: support@ be beep.me .

12) Notice of changes to our Privacy Policy

We will place any information about any changes to our Privacy Policy on the Site to ensure that you are always up to date on the information we collect, how we use it, and on what occasions, if applicable, we exchange it with other parties.

13) Dispute resolution and remedies

Disputes relating to the processing of personal data are resolved through customer support ( support@ be beep.me ) or by contacting the Data Protection Officer of the General Office Pick Up ( support@ be beep.me) .

In the event that you believe that the data processing is unlawful, you have the right to initiate the procedure before the Montenegrin and Bosnian competent authority.